MBTA "Next Train" Technology Assists Commuters

While waiting at train platforms, MBTA Commuter Rail customers will soon be provided with real-time information about the status of their trains. 

At North Station, Transportation Secretary James Aloisi and MBTA General Manager Daniel Grabauskas introduced “Next Train” technology that will provide customers with on board announcements and information on LED signs in stations.  

 “Commuter rail serves thousands of commuters a day looking for an economical, convenient and environmental responsible travel choice,” said Secretary James A. Aloisi, Jr. “With this new investment the guessing game on when the next train will arrive is over – our goal is to continue improving the customer experience to attract and retain riders.”

To increase message visibility at stations, this project will include:

 Installation of approximately 25 additional signs at 12 commuter rail stations
 Replacement of 110 existing LED signs with new Adaptive PDS signs.  

“This new system will immediately improve the customer’s experience,” said MBTA General Manager Grabauskas.   “The GPS system will update the LED station signs at each station and inform customers as to train arrival.  
 
Testing of the new equipment is underway on the Haverhill Line as well as other lines on both the North and South sides.  Upon completion, installation of equipment will begin throughout the system, with a complete roll out by the end of summer. 

Comments

[ac]

When will this system be added on the subway lines in Boston? The Green Line could certainly use "Next Train" technology. It would also be helpful if the information could be posted on the internet so commuters can plan trips based upon real-time conditions. San Francisco currently uses this system, and it works quite well.

[Kieran]

“This new system will immediately improve the customer’s experience,” said MBTA General Manager Grabauskas.

Really? Just running on time would be a bigger improvement.