MBTA Parking Made Simple

MBTA General Manager Richard Davey visited the West Natick Commuter Rail Station today to demonstrate the new and easy way to pay for parking at T lots.  The visit is also the latest stop on his "Join the GM" series of sessions along with his senior staff to listen to customers' questions and concerns.  

Beginning Friday, July 23, a simpler system for parking lot payments will allow daily commuters and visitors to use their mobile phones and an online account to pay for parking at MBTA lots.

Customers parking in MBTA-owned and operated lots with existing cash honor boxes will be able to pay for parking online or via phone while in their cars or once they board a train, bus, or commuter boat.  

As part of a new partnership with Parkmobile USA, customers can visit www.mbta.parkmobile.com and enroll in the new program for free, and have access to their on-line accounts 24 hours a day/7 days a week. T riders can also download a mobile app.

Once registered, customers can use the mobile app, the internet, a text message or a phone call to pay for parking. TTY service is also available. The phone number will be displayed on signs at MBTA parking facilities.

The new service will be available for 23,733 parking spaces at nearly 70 MBTA-owned lots with existing cash honor boxes. In the weeks ahead the T will work to expand the new system to lots that are not operated by the MBTA.  Only two U.S. transit systems offer more parking spaces than the MBTA. 

Learn more about the new service.
 

Comments

[Sara Engel]

We listened to your feedback and have made updates to our server to address the Webknight issue you recently experienced. We are sorry for any inconvenience this may have caused you. We hope that you will try Parkmobile again in the near future.

[SimplerToDrive100MilesADay]

And once again the MBTA turns a blind eye to its illegitimate red-headed stepchild, the Fitchburg line - you know, the one where tired, decrepit and mostly broken-down train cars are sent to die? The one with the "WiFi" service that never works? The one with the Yeah, that one.

Want to use this service? Hope you like driving all the way to Brandeis. Of course if you're going to drive there from those forgotten, outlying communities "served" by the Fitchburg line then you might as well not use the commuter rail at all and just drive.

How is this encouraging us to "get out of our cars" again?

Never mind the Fitchburg line is the oldest and one of the longest lines on the MBTA's entire rail network, MBTA can go ahead and predictably cater to the (presumably wealthier) suburbanites on the 95/128 beltway instead. It's okay, we're used to being ignored and snubbed.
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Consider this: Governor Deval Patrick joined Congressman John Olver and local elected officials in Leominster to announce the groundbreaking of the first rail improvement project in Massachusetts supported by the American Recovery and Reinvestment Act (ARRA).

The $10.2 million ARRA investment will fund the first stage of the Fitchburg Commuter Rail Improvement Project that will improve speed, service and reliability on this important rail line. The projects, which include an additional $39 million in ARRA funding for double-tracking and $150 million in New Starts funding, will support the installation of new switches and signals as well as two new renovated stations and the reconstruction of existing track on the state's oldest commuter rail line. The installation of a new universal crossover at the Leominster location is part of the early work program of the overall Fitchburg Line program and will enhance both freight and commuter rail operations in the region.

[Alan C.]

Attempts to register on that site have been unsuccessful using both Internet Explorer 8 and the latest Firefox, some Webknight Application firewall notice keeps popping up despite trying this on several different computers. I emailed the MBTA with no response and Parkmobile returned a general email saying that users have to shut off their firewall on their computers to register. This is unacceptable and I 've no idea why this neesd to be so difficult, I wish you could have all just stayed with Verrus.