MBTA official mascot, Charlie, is visiting sites around Boston today, promoting the CharlieCard and the MBTA’s new CharlieCard Store at Downtown Crossing.
Sponsored by Mass Bay Credit Union, Charlie will be visiting areas of the city to help promote the T and thank commuters and visitors.
“By making Charlie one of the most ubiquitous figures in Greater Boston, more and more people will experience the benefits of using a CharlieCard,” said Acting MBTA General Manager Jonathan Davis. “In addition to making public transportation easy to use, the CharlieCard offers customers the lowest bus and subway fares.”
“We’ve always supported public transportation in the city and the hard working people of the MBTA,” says Mass Bay Credit Union’s CEO John Thomas. “We’re happy to help bring Charlie back to Boston to thank those who use the T. We think that Charlie will be a great asset to the transportation system.”
Charlie will also be on hand Saturday, August 25th from 10 am to 12 pm at an MBTA Customer Appreciation Event on the Concourse at Downtown Crossing where the new CharlieCard Store is located.
By consolidating customer services in a convenient and centralized location, (moving operations from the space-constrained Back Bay and Harvard Square offices to the new CharlieCard store) the MBTA can now efficiently serve Reduced Fare customers in a more comfortable atmosphere. Customers seeking a Senior Pass, Transportation Access Pass (TAP), or Blind Access Pass can now obtain the required photo ID in an air-conditioned and fully accessible service center in the concourse of the subway station.
"By consolidating customer services in a convenient and centralized location, (moving operations from the space-constrained Back Bay and Harvard Square offices to the new CharlieCard store)"
How is Downtown Crossing more convenient for people near Harvard Square and Back Bay?
There was no space constraint at those offices. And from what I hear, the new Downtown Crossing office has huge lines which block other passageways in the station.
This is a reduction in service -- two of the three offices are now closed. Don't try to pretend it's something good from the passenger's point of view.
Posted by: boblothrope | September 12, 2012 at 06:31 PM
Charlie looks great! I hope he makes new friends for the T and helps remind everyone of the great asset that is our transit system.
Posted by: Sarah | August 22, 2012 at 03:31 PM